Effective Date: August 2026
Prime Pipe Fix (‘we’, ‘us’, ‘our’) is dedicated to preserving the privacy of our commercial and residential clients in New York, NY. This policy describes how we collect, store, and safeguard your personal information when requesting plumbing estimates or emergency pipe dispatches.
We collect essential personal details including full name, phone number, property address in New York, and email address solely for dispatching emergency pipe technicians, issuing service invoices, and verifying warranty coverage.
All client records are encrypted using AES-256 standards. We never sell, lease, or distribute customer details to third-party marketing firms.
If you have questions regarding this policy, contact our compliance officer at contact@primepipefix.com or write to Prime Pipe Fix, 742 5th Ave, Suite 1200, New York, NY 10019.